Welcome to the Big Save Furniture Web Site. Big Save Furniture provides this Site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our Site creates an agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
Big Save Furniture reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Big Save Furniture web site following any such changes establishes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.
Credit Data Policy
Payment types accepted are Visa and MasterCard and billed in the New Zealand dollars. You will need to submit your credit card details at the time the order is placed on the website, a confirmation email is sent to confirm goods purchased and value of order. You authorize www.bigsave.co.nz to debit the order value amount from your nominated credit card.
If your nominated credit card is declined by your financial institution, we will not be able to guarantee the delivery of the Goods, and may contact you to make alternative payment and delivery arrangements.
We may decide at any time not to accept payment from you by credit card for any reason. If we decline to accept payment, we will not process the Order and contact you to inform you that your Order will not be processed.
Credit Card data is processed by ANZ eGate and is not stored or processed by www.bigsave.co.nz.
Usage Restrictions
No right, title or interest in any content or materials is transferred to you as a result of any such activities. Big Save Furniture reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.
Pricing Policy
At Big Save Furniture , our commitment is to offer convenience, service, and product availability on-line at New Zealand’s best value prices every day. While product offered on-line at bigsave.co.nz will usually be priced the same as product offered at our stores, at some times our stores may have different prices or promotional events.
Colours
We have done our best to display as accurately as possible the colours of the products shown on the bigsave.co.nz web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Correction of Errors and Inaccuracies
The information of the Big Save Furniture web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase from bigsave.co.nz you may return it with the original Big Save Furniture receipt. Please see our Returns policy.
Everyday Low Price
Furniture featuring our Everyday Low Price logo carries our best price guaranteed. If you find this item for a better price elsewhere, we’ll beat it.
Conditions of Sale
Furniture is sold for domestic use only. All warranties are excluded where goods are acquired for business or commercial purposes.
All goods sold by Big Save Furniture shall remain the property of Big Save Furniture until full payment is received.
Payments
All goods must be paid in full prior to the delivery or collecxtion of your goods.
Deposits
Big Save Furniture only takes full payment on all furniture purchases. No deposits will be accepted.
Cancellations
Big Save Furniture will charge a minimum cancellation fee of $100 plus any other costs incurred eg: freight costs. The cancellation fee covers swapping goods for a lesser value but may not be charged if the exchange of goods is for equal or higher value within a reasonable time frame. Each cancellation will be considered on an individual basis by the Store manager.
Refunds
Refunds cannot be issued in store and will be processed at Big Save’s head office. The refund amount will be direct credited to the purchasers bank account. No refund will be given for Trade In furniture. No refunds can be processed in store.
Storage
Big Save Furniture stores goods up to 7 days. The 7 day period starts when the goods are delivered to Big Save. After 7 days a weekly storage fee of $80 applies.
Maximum storage period
Big Save will only store goods up to a maximum of 14 days unless prior arrangements with the Regional Manager have been made.
Customers collecting own goods
When any customer is collecting their order from Big Save Furniture, they must produce photo ID at their booked time of collection. All collections from Big Save furniture must be booked prior to the customer turning up to collect. Big Save Team members may assist you in loading your furniture on or into your vehicle, but the customer is responsible for securing their own goods.
These exclusive offers are available to Farmlands Cardholders making qualifying purchases at Big Save.Offers apply only when payment is made using a valid Farmlands Card.
Offer 1 – Half Price Occasional Furniture with Any Sofa Purchase $1599.
- • Receive 50% of the RRP or EDLP of one (1) occasional furniture item with the purchase of a qualifying sofa.
- • A qualifying sofa must priced at $1599 or over.
- • Occasional furniture includes coffee tables, side tables, hall tables, buffets,C-end tables, bookcases, and entertainment units.
- • Discount applies to the RRP or EDLP price of the lower-priced item.
- • Limit of one (1) discounted occasional furniture item per customer, per transaction.
- • Both items must be purchased in the same transaction.
Offer 2 – Buy 1 Bedside, Get the Other Half Price with any King Bed Purchase
- • Receive 50% off the RRP of a second bedside when purchasing two (2) bedsides in the same transaction.
- • Offer only valid with the purchase of a King, Super King, or California King bed.
- • A qualifying bed purchase includes a mattress and base purchased in the same transaction.
- • Discount applies to the lower-priced bedside.
- • Offer cannot be used in conjunction with any other promotion, including offers such as a free TV promotion.
Offer 3 – 30% Off RRP
- • Receive 30% off the regular RRP on selected items.
- • Excludes products already discounted or on promotion.
- • Excludes all whiteware or electrical items.
Offer 4 – 5% Off EDLP
- • Receive 5% off the EDLP (Everyday Low Price) on selected items.
- • Excludes clearance, promotional, and already discounted products.
- • Excludes all whiteware or electrical items.
Eligibility
- • Offers available exclusively to Farmlands Cardholders.
- • Purchases must be made using a Farmlands Card to qualify.
- • Offers apply to retail customers only and exclude trade, commercial, or bulk orders.
- • Offers are available in-store only, while stocks last.
General
- • Offers cannot be used in conjunction with any other promotion or discount.
- • No substitutions, exchanges, or cash alternatives will be offered.
- • Big Save reserves the right to amend or cancel these offers at any time without prior notice.
- • By participating, customers agree to these terms and conditions.
Free Snoop Recliner Giveaway
- Promotion Overview
Customers who purchase one (1) Snoop Corner Suite will receive one (1) free Snoop Recliner as part of this promotional offer.
- Promotional Period
This offer is valid from 2 - 29 June 2026, or while promotional stock lasts.
- Eligibility
- a. Offer applies to the purchase of the Snoop Corner Suite only.
- b. Limit of one (1) free Snoop recliner per customer, per transaction.
- c. Offer available to retail customers only. Trade, commercial, or bulk purchases are excluded.
- Redemption
- a. The recliner will be provided at the time of purchase or delivered with the suite, depending on availability.
- b. No substitutions, exchanges, or cash alternatives will be offered.
- Stock Availability
- a. Offer is subject to availability of both suite and promotional recliner at the time of purchase.
- b. In the event that the recliner stock runs out, an alternative product of equal or greater value may be offered at Big Save’s discretion. Substitutions are not guaranteed.
- Returns and Exchanges
- a. If the qualifying suite is returned, the recliner must also be returned in unused condition.
- b. If the recliner is not returned, its retail value will be deducted from the refund amount.
- General
- a. Big Save reserves the right to amend or cancel the promotion at any time without prior notice.
- b. By participating, customers agree to these terms and conditions.
- c. Any disputes relating to the promotion will be handled at the sole discretion of Big Save.
Free Hightown Footstool Giveaway
- Promotion Overview
Customers who purchase one (1) Hightown 4 Seater Chaise will receive one (1) free Hightown Storage Footstool as part of this promotional offer.
- Promotional Period
This offer is valid from 2 - 29 June 2026, or while promotional stock lasts.
- Eligibility
- a. Offer applies to the purchase of the Hightown 4 Seater Chaise only.
- b. Limit of one (1) free Hightown footstool per customer, per transaction.
- c. Offer available to retail customers only. Trade, commercial, or bulk purchases are excluded.
- Redemption
- a. The footstool will be provided at the time of purchase or delivered with the suite, depending on availability.
- b. No substitutions, exchanges, or cash alternatives will be offered.
- Stock Availability
- a. Offer is subject to availability of both suite and promotional footstool at the time of purchase.
- b. In the event that the footstool stock runs out, an alternative product of equal or greater value may be offered at Big Save’s discretion. Substitutions are not guaranteed.
- Returns and Exchanges
- a. If the qualifying suite is returned, the footstool must also be returned in unused condition.
- b. If the footstool is not returned, its retail value will be deducted from the refund amount.
- General
- a. Big Save reserves the right to amend or cancel the promotion at any time without prior notice.
- b. By participating, customers agree to these terms and conditions.
- c. Any disputes relating to the promotion will be handled at the sole discretion of Big Save.
Free Ellie Headboard Giveaway
- Promotion Overview
Customers who purchase one (1) Atlantic Queen, King, Super King or California King bed will receive one (1) free Ellie Headboard in dark grey, as part of this promotional offer.
- Promotional Period
This offer is valid from 2 - 29 June 2026, or while promotional stock lasts.
- Eligibility
- a. Offer applies to the purchase of an Atlantic bed only.
- b. Limit of one (1) free Ellie Headboard in dark grey, per customer, per transaction.
- c. Offer available to retail customers only. Trade, commercial, or bulk purchases are excluded.
- Redemption
- a. The Headboard will be provided at the time of purchase or delivered with the bed, depending on availability.
- b. No substitutions, exchanges, or cash alternatives will be offered.
- Stock Availability
- a. Offer is subject to availability of both Atlantic beds and promotional headboards at the time of purchase.
- b. In the event that headboard stock runs out, Big Save reserves the right to substitute with a product of equal or greater value. Substitutions are not guaranteed.
- Returns and Exchanges
- a. If the qualifying bed is returned, the headboard must also be returned in unused condition.
- b. If the headboard is not returned, its retail value will be deducted from the refund amount.
- c. Alternatively, should you wish to retain the headboard and swap your bed under our 21 Day Sleep Swap, you would need to pay the value of the headboard. We can finalise the return or exchange once we have received your returned headboard. The headboard should be in its original packaging and free from any damage.
- General
- a. Big Save reserves the right to amend or cancel the promotion at any time without prior notice.
- b. By participating, customers agree to these terms and conditions.
- c. Any disputes relating to the promotion will be handled at the sole discretion of Big Save.
Free Bespoke Diffuser Giveaway
- Promotion Overview
Customers who purchase selected Tim Tamer range products will receive one (1) FREE Bespoke Diffuser (English Pear and Freesia scent) as part of this promotional offer.
- Promotional Period
This offer is valid from 2 - 29 June 2026, or while promotional stock lasts.
- Eligibility
- a. Offer applies to the purchase of selected Tim Tamer products only, including: Ralph, Rossi, Hugo, Luca, Nemo, Talea, Remy, Clayton, and Burke.
- b. Limit of one (1) free Bespoke diffuser per customer, per transaction.
- c. Offer available to retail customers only. Trade, commercial, or bulk purchases are excluded.
- d. Excludes Jimmy and clearance Bespoke models, including: Piper, Oscar, Karl, Roberto, Tommy, and Spencer.
- Redemption
- a. The Bespoke diffuser will be provided at the time of purchase or delivered with the item, depending on availability.
- b. No substitutions, exchanges, or cash alternatives will be offered.
- Stock Availability
- a. Offer is subject to availability of both the qualifying item and promotional diffuser at the time of purchase.
- b. In the event that diffuser stock runs out, an alternative product of equal or greater value may be offered at Big Save’s discretion. Substitutions are not guaranteed.
- Returns and Exchanges
- a. If the qualifying item is returned, the diffuser must also be returned in unused condition.
- b. If the diffuser is not returned, its retail value will be deducted from the refund amount.
- General
- a. Big Save reserves the right to amend or cancel the promotion at any time without prior notice.
- b. By participating, customers agree to these terms and conditions.
- c. Any disputes relating to the promotion will be handled at the sole discretion of Big Save.
Dreamtime Single and Double Mattress for $199
- Promotion Overview
Customers who purchase one (1) Angus Bunk will be eligible to purchase one (1) Dreamtime Single Mattress and one (1) Dreamtime Double Mattress for a combined price of $199 as part of this promotional offer.
- Promotional Period
This offer is valid from 2 - 29 June 2026, or while promotional stock lasts.
- Eligibility
- a. Offer applies exclusively to the purchase of the Angus Bunk.
- b. Limit of one (1) Dreamtime Single Mattress and one (1) Dreamtime Double Mattress for $199 per customer, per transaction.
- c. Offer available to retail customers only. Trade, commercial, or bulk purchases are excluded.
- d. In-store purchases only. Online transactions are not eligible.
- Redemption
- a. The mattresses will be provided at the time of purchase or delivered with the bunk, subject to availability.
- b. No substitutions, exchanges, or cash alternatives will be offered.
- Stock Availability
- a. Offer is subject to availability of Angus bunks and of promotional Dreamtime mattresses.
- b. If promotional mattress stock runs out, an alternative product of equal or greater value may be offered at Big Save’s discretion. Substitutions are not guaranteed.
- Returns and Exchanges
- a. If the Angus bunk is returned, both promotional Dreamtime mattresses must also be returned in unused condition.
- b. If the mattresses are not returned, their retail value will be deducted from the refund.
- General
- a. Big Save reserves the right to amend or cancel the promotion at any time without prior notice.
- b. By participating, customers agree to these terms and conditions.
- c. Any disputes relating to the promotion will be handled at the sole discretion of Big Save.
Lucky Dip Coupons Full Terms and Conditions
These Terms & Conditions apply to all Big Save Lucky Dip coupons, including:
- • $50 off when you spend over $1000
- • $100 off when you spend over $2000
- • Get 2 Free Pillows with any Queen, King or Super King bed
- Eligibility & Valid Use
- • Coupons are valid only during the promotional period: 14 May - 31 June 2026.
- • Coupons may be used in-store only at the participating Big Save store.
- • Coupons only apply to new orders placed during the promotional period.
- Not Valid for Existing, Outstanding, or Current Orders
- Coupons cannot be applied to:
- • Existing orders
- • Existing finance applications
- • Outstanding balances
- • Previously placed orders
- • Orders already in progress (collected, delivered, or awaiting delivery)
Coupons cannot be retrospectively applied to any purchase made before the coupon is presented.
- One Deal Per Person
- • Each coupon clearly states “One deal per person.”
- • Customers may redeem only one coupon per transaction, per household, per day.
- • Multiple coupons cannot be combined or stacked.
- Not in Conjunction With Any Other Offer
- Coupons cannot be used with:
- • VIP pricing
- • Commercial pricing
- • Clearance items
- • Any other discounts or promotional offers
If multiple promotions apply, the customer must choose one.
- Minimum Spend Requirements
- • $50 Off Coupon – valid only when the final order value is over $1000.
- • $100 Off Coupon – valid only when the final order value is over $2000.
Minimum spend thresholds apply after all other discounts and before delivery fees.
- Free Pillows Offer
- • Offer applies only when purchasing a Queen, King, or Super King bed.
- • Includes everyday pillows only.
- • Limit of two pillows per qualifying bed purchase, regardless of quantity purchased.
- • No substitutions, exchanges, or store credit in place of pillows.
- General Conditions
- • Coupons must be presented at the time of purchase.
- • Coupons have no cash value and cannot be exchanged for cash or credit.
- Big Save reserves the right to:
- • Refuse any coupon suspected of misuse
- • Verify customer identity to enforce “one deal per person”
- • Amend or cancel the promotion at any time
- Misuse & Fraud Prevention
- • Coupons may not be transferred, sold, or traded.
- • Staff may decline redemption if the coupon conditions are not met.
Beko
Beko Number 1 Logo Disclaimer
*Source Euromonitor International Limited; Consumer Appliances 2025 edition, Beko Corp, Large Appliances as per "Major Appliances", GBO, retail volume, 2024 data.
Iron Finish
*Ready-to-wear results based on independent testing of casual shirts made from 100% cotton, 100% polyester, 100% viscose, and a 56% cotton/ 44% polyester blend in the Ready to Wear program. Tested by a third-party lab.
Samsung
BubbleWash™
*Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without BubbleWash (WF0702WKU). Individual results may vary. Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action, tested on polyester fabric. Individual results may vary.
AI BubbleWash™
*AI Bubblewash™ only activated when specific courses are selected, including Cotton, and Synthetics, AI Bedding and AI Wash. Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Bubblewash (WF0702WKU). Individual results may vary. Tested on the WW11CG604DLE Samsung washing machine comparing results with AI Energy Mode turned on (0.37kWh) and off (0.95kWh). Tested with 5kg load on Cotton Cycle with dry powder detergent. Actual energy saving may vary, depending on variables including the wash cycle, type of detergent and laundry materials. Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanicalaction, tested on polyester fabric. Individual results may vary.
SmartThings
*SmartThings compatible devices may vary by region. This funcion may differ by mobile and OS(Operation System). Each device must be connected to Wi-Fi or other wireless network. Download and installation of SmartThings app are required. Samsung Account required. For interoperability through SmartThings, all the devices should be registered with a single Samsung Account. Apps and services are subject to change without notice. Data, subscription and other charges may apply.
Hygiene Steam
*Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.
AI Energy Mode
*Based on an AI-created algorithm. Actual results may vary depending on individual use.
AI Dry
*Based on an AI-created algorithm. Actual results may vary depending on individual use.
QuickDrive™
*Based on internal testing (IEC cotton 9kg load) of the DV9400B using QuickDrive compared to a conventional Samsung model, DV5000T. Result: Drying time reduced by 35% (210 mins __> 136 mins). Results may vary depending on the actual usage conditions.
Twin Cooling Plus™
*Based on testing comparing Samsung Twin Cooling Plus with Samsung All–around / Mono Cooling Systems.